Our Services

Complete restoration solutions from initial emergency response to final repairs. No job is too large or small – from a small leak in a flat to major flood impacts on commercial premises.

Water Extraction & Emergency Pump-Out

Our immediate response team uses high-capacity pumps and extractors to remove standing water quickly. Fast extraction reduces water soaking into structures, preventing secondary damage.

  • 24/7 emergency call-out for water removal
  • Extraction of flooded basements, rooms, and cavities
  • Sewage and contaminated water handling with proper PPE
  • Truck-mounted and portable extraction units for any situation

Every hour counts – quick water removal can significantly reduce repair costs.

Water extraction equipment
Structural drying equipment

Structural Drying & Dehumidification

After water is removed, thorough drying is crucial. We use industrial dehumidifiers, air movers, and techniques like heat drying or injection drying to dry within walls and subfloors.

  • Industrial-grade dehumidifiers and high-velocity air movers
  • Moisture measurement and monitoring throughout the process
  • Injection drying for hard-to-reach cavities and wall spaces
  • Thermal imaging to detect hidden moisture pockets

We don't consider the job done until moisture readings confirm a safe, dry condition – preventing mould growth.

Flood Damage Cleaning & Sanitization

Floods often bring contaminants. We clean and disinfect all affected areas with professional-grade antimicrobial solutions, ensuring your property is hygienic and safe.

  • Complete decontamination of hard surfaces, walls, and floors
  • Debris and soaked material removal and disposal
  • Professional antimicrobial treatments
  • Odor removal using air scrubbers and hydroxyl technology

Standing flood water can contain sewage or bacteria – our team ensures your property is safe again.

Flood cleanup and sanitization
Contents restoration

Contents & Property Restoration

We salvage what can be saved through professional contents cleaning and coordinate full property restoration.

  • Drying and cleaning of furniture, carpets, and belongings
  • Safe storage arrangements while property is being restored
  • Specialist treatment for documents and electronics
  • Building repairs: drywall, flooring, carpentry, and plastering

From initial damage to full reconstruction – we restore your property to its pre-flood state.

Mould Prevention & Remediation

Our IICRC-trained team is fully qualified in mould assessment and removal. If a flood or leak has caused mould growth, we contain the area and clean or remove affected materials safely.

  • Professional mould assessment and testing
  • Containment and HEPA filtration to prevent spread
  • Safe removal of contaminated materials
  • Prevention through proper drying within 24-48 hour window

Mould poses serious health risks – our rapid drying prevents it before it starts.

Mould remediation

Service FAQs

Common questions about our flood restoration and water damage services.

What is involved in professional water extraction?
Professional water extraction involves using high-capacity pumps, wet vacuums, and truck-mounted extraction units to remove standing water quickly. We also extract water from carpets, padding, and hard-to-reach areas. The faster water is removed, the less damage occurs to your property's structure and contents.
Why is structural drying so important after a flood?
Even after visible water is removed, moisture remains trapped in walls, floors, and building materials. Without proper structural drying using industrial dehumidifiers and air movers, this moisture leads to mould growth within 24-48 hours, wood rot, and structural damage. Professional drying ensures your property is thoroughly dried to safe moisture levels.
How do you prevent mould after water damage?
We prevent mould by responding quickly (within 24-48 hours is critical), thoroughly extracting all water, using industrial dehumidifiers and air movers for structural drying, applying antimicrobial treatments, and continuously monitoring moisture levels until the property reaches safe humidity levels.
Can you save furniture and contents after a flood?
Yes, many items can be saved with prompt professional treatment. We offer contents restoration services including drying, cleaning, and sanitizing furniture, carpets, documents, and electronics. The key is acting quickly - the sooner we begin restoration, the more we can save.
What safety equipment do your technicians use?
Our technicians use full PPE (Personal Protective Equipment) including waterproof suits, rubber boots, gloves, and respiratory protection when dealing with contaminated water. We follow strict health and safety protocols, especially when handling Category 2 or Category 3 (sewage/contaminated) water.
Do you handle sewage cleanup and contaminated water?
Yes, we're fully equipped and trained to handle all categories of water damage including Category 3 'black water' containing sewage or other contaminants. We use proper PPE, antimicrobial treatments, and follow industry protocols to safely clean and decontaminate affected areas.

Need Emergency Help?

Our expert team is standing by 24/7 to respond to your water damage emergency.

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